Help before you buy
Frequently asked questions
Clear answers about formats, delivery, compatibility, licences, Etsy, and support.
What does “offline web app” mean?
It is a downloadable browser-based tool designed to run locally on a compatible desktop or laptop. The product page explains the exact format and requirements.
Do I need to create an account?
No. Guest purchase and support are the default. Optional accounts can make future access more convenient but do not block browsing or delivery.
How are digital products delivered?
Delivery is electronic after verified payment. The product page identifies the supplied format, and purchase recovery is available if an access email cannot be found.
Can I also buy through Etsy?
Yes. When the same item is available on Etsy, its product page contains a secondary link to the exact matching Etsy listing.
Will a product work on my device?
Check the Compatibility and requirements section before purchasing. If anything is unclear, contact support with the product name and your device details.
Can I resell or redistribute the files?
No. The standard licence permits the stated personal or business use but does not permit redistribution, resale, or sharing of the product files.
What is the refund policy for digital products?
Eligibility depends on the circumstances and applicable law. Read the refund policy before purchase and contact support if a file is inaccessible or materially different from its description.
How do I get help?
Use the contact page and include the product name, purchase email, and order reference when available. Never send payment-card details.
Still need help?
Contact Taatuf Studio before purchasing if you need to confirm a product format or requirement.
Contact supportPractical digital systems, templates, and offline tools.
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